We provide safe, fast and reliable delivery across India.
📦 1. Order Processing Time
- Orders are processed within 24–48 hours
- Weekend या holiday orders अगले working day process होंगे
🚀 2. Shipping Time
📍 Metro Cities: 2–5 Days
📍 Tier 2 / Tier 3 Cities: 4–7 Days
📍 Remote Locations: 7–10 Days
Courier Partners:
✔ Delhivery
✔ Blue Dart
✔ Ekart
✔ India Post (remote areas)
💸 3. Shipping Charges
✔ Free Shipping on prepaid orders above ₹499
✔ COD charges: ₹50–₹70 (pincode based)
✔ Prepaid orders get priority dispatch
💳 4. Cash On Delivery (COD)
- COD available on most products
- Customer must provide accurate mobile number for delivery OTP
- COD refusal may lead to account restriction
🔄 5. Order Tracking
Tracking link आपको SMS और Email दोनों में मिलेगा:
- Track via: Track My Order page on website
- Tracking generally activates within 12–24 hours
🔁 6. Delivery Issues
अगर आपका parcel:
❗ Lost
❗ Damage in transit
❗ Stuck in shipping
तो हम Free Replacement / Store Credit प्रदान करते हैं।
🧿 7. Important Notes
- Wrong address पर order deliver होने पर brand जिम्मेदार नहीं होगा
- Customer delivery attempts miss करता है तो reshipping charges लागू हो सकते हैं
📞 Shipping Support
📩 Email: support@fyncy.com
📲 WhatsApp: (+91) XXXXX XXXXX
⏱ Support Timing: 10 AM – 7 PM (Mon–Sat)